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Legal CRM & Case Management

Respond to Leads in Under 60 Seconds. Never Lose a Case to Slow Follow-Up.

Free GoHighLevel CRM ($97-497/mo value) included with FlashCrafter. Instant lead response, automated case tracking, and client communication. Stop losing high-value cases to faster competitors.

Free CRM ($97-497/mo value)
Instant Lead Response
48-Hour Setup

Why Attorneys Lose Cases Without a CRM

Speed-to-lead determines who gets the case—not who's the better attorney

67%

of clients hire the first attorney who responds—you lose cases by being second

70%

of law firms can't tell which marketing channels bring high-value cases

$50K+

in lost case value when promising leads fall through the cracks

30%

of attorney revenue comes from referrals—most don't systematically nurture them

Essential CRM Features for Attorneys

Everything you need to capture leads, manage cases, and grow your practice

Instant Lead Response (Under 60 Seconds)

24/7 web form integration, missed call text-back, automated SMS response to inquiries, immediate notifications to intake staff or attorney mobile

Case Pipeline Management

Visual pipeline: Initial Contact → Consultation Scheduled → Case Accepted → Demand Sent → Litigation → Settlement → Case Closed. Drag-and-drop simplicity.

Automated Client Communication

Consultation reminders, case status updates, settlement milestone notifications, post-case review requests, referral request campaigns

Case Tracking & Documentation

Track case status, store medical records and police reports, document intake forms, manage statute of limitations deadlines, settlement negotiation history

Client Database & History

Complete case history, accident details, insurance carrier info, medical provider contacts, opposing counsel database, referral source tracking

Legal Marketing Analytics

Lead source ROI ($500/case Google Ads vs. $0 referrals), response time metrics, consultation-to-retainer conversion rate, average case value, time-to-settlement

FlashCrafter CRM vs. Other Options

Why pay $69-500/month for a separate CRM when it's included free?

OptionCostLead ResponseCase TrackingSetup Time
Spreadsheet + Email
$0Manual (hours)SpreadsheetN/A
Clio Manage
$69-129/moManualAdvanced2-4 weeks
Generic CRM (HubSpot)
$50-500/moGenericNo case management2-6 weeks
FlashCrafter (HighLevel)
$0 (included in $50/mo)Instant (under 60s)Visual pipeline48 hours

FlashCrafter includes a $97-497/month CRM free. Other platforms charge extra.

How Attorneys Use the CRM

Real workflows for personal injury, criminal defense, and referral management

11 PM Personal Injury Lead

  1. 1Potential client injured in car accident, searches 'personal injury lawyer near me' on mobile at 11 PM
  2. 2Submits contact form on your FlashCrafter website
  3. 3CRM auto-sends SMS within 60 seconds: 'We received your inquiry. An attorney will call you tomorrow at 9 AM. Is that time good?'
  4. 4Lead logs to CRM with source (Google Organic), injury type, accident date
  5. 59 AM: Attorney calls client (CRM shows full inquiry details), books consultation
  6. 6Consultation scheduled → CRM auto-sends calendar invite + intake forms via SMS
  7. 7Case accepted → CRM creates pipeline, sets statute of limitations reminder
  8. 8Settlement → Auto-send review request + referral ask

Referral Relationship Management

  1. 1Personal injury attorney refers family law case to you
  2. 2CRM logs referral source: 'John Smith, PI Attorney at ABC Law'
  3. 3Case closes successfully
  4. 4CRM auto-triggers 'Thank You for Referral' campaign: personalized email + $100 gift card
  5. 590 days later: CRM auto-sends 'Checking in—any more family law cases we can help with?'
  6. 6CRM tracks referral ROI: 'John Smith referred 5 cases, $75K total fees' → High-value relationship prioritized

Ready to Stop Losing Cases to Slow Follow-Up?

Join attorneys who respond to leads in under 60 seconds. Free GoHighLevel CRM ($97-497/mo value) included with every FlashCrafter website for $50/month.